Returns & Exchanges

At ModCloth, we want you to feel confident and inspired in every piece you wear, which is why we offer a 28-day return window for all eligible items. If your purchase doesn't fit your unique style or size, we make the return and exchange process simple and stress-free.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Your Method

  Select whether you would like to receive a refund to your original payment method or opt for an exchange to secure a different size or color.

• 3.
  Pack and Label

  Print your prepaid shipping label and securely pack your items—preferably in their original packaging—ensuring all tags remain attached and the clothing is unworn.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 7-10 business days.